Customer Success

It’s All About You.

We realize we only have one chance to make a good impression and win you over. Which is why our team of pros makes you a priority knowing your success is our success. We remove roadblocks making it easy to navigate and find what you need to do your job. This frictionless approach lets you move faster and focus on the task at hand without any idle time.

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Get Onboard
Customer Onboarding - Without help onboarding, you’re left to figure things out on your own, and it’s likely you’ll miss features that could make your life easier. We’re here for you from the moment you sign-up and as hands on as you need or will get out of your way.

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Crank It Up
Training - Our goal is to ensure that you’re equipped with the knowledge you need to maximize TruckIT’s value. We realize everyone learns differently. That’s why we have an arsenal of robust resources for our web and mobile applications that includes; tips, product guides, in-app video tutorials and pop-up cheat sheets. You’ll be a pro in no time.

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Put it in Drive
Implementation - We understand that change can be hard, but it doesn't have to be. All of our products, from our Mobile and Web Apps to our E-Ticketing platform with AirTicket™, have been designed to be easy to use and minimize the learning curve to ensure user adoption. TruckIT’s platform can be installed fast and our onboarding team is at the ready to support you as needed.

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Easy Navigation
Customer Success - TruckIT goes the extra mile with you. Customer Success is when you achieve your goals via TruckIT. If you get stuck, you can give our Customer Success team a shout. We are available and always eager to help and will get you back on track without missing a beat.

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